The study of soft factors that influence total quality management (TQM) at Sarawak Energy Berhad headquarters / Mohamad Hafiz Suhaili

Suhaili, Mohamad Hafiz (2015) The study of soft factors that influence total quality management (TQM) at Sarawak Energy Berhad headquarters / Mohamad Hafiz Suhaili. [Student Project] (Unpublished)

Abstract

Total Quality Management (TQM) is a defined as overall efficiencies and effectiveness In all function areas without any mistakes occur. The purpose of implementing TQM In organization is to avoid defects and enhance the quality of the works. This research has been conducted is to study the soft factors that influence Total Quality Management (TQM) at Sarawak Energy Berhad Headquarters located In The Isthmus, Kuching. For this study, the data has been analyzed by using frequency analysis, descriptive statistic, Pearson's Correlation and Regression analysis.

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Item Type: Student Project
Creators:
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Suhaili, Mohamad Hafiz
2012924353
Subjects: H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Total quality management. Benchmarking
Divisions: Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Business and Management
Programme: Bachelor of Business Administration With Honours (Marketing)
Keywords: Sarawak Energy Berhad , Total Quality Management
Date: July 2015
URI: https://ir.uitm.edu.my/id/eprint/42652
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