Customer satisfaction towards mobile telecommunication service providers / Maylissa Pantan Likau

Likau, Maylissa Pantan (2016) Customer satisfaction towards mobile telecommunication service providers / Maylissa Pantan Likau. [Student Project] (Unpublished)
Abstract

It is quite challenging for the customers nowadays to choose the right network service provider for their mobile phone. This is happening because not all mobile telecommunication service providers can provide services that really can satisfy their customer. Besides, some of the mobile service provider only focusing to provide new services by the mind set of to compete with their competitor instead of providing a good service to the customers.

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