An evaluation of learners’ level of satisfaction using MOOC: satisfied or unsatisfied / Nurul Ain Hasni... [et al.]

Hasni, Nurul Ain and Kasmaruddin, Nurhidha Irawaty and Megat Abdul Rahim, Puteri Rohani and Ya Shak, Mohamad Syafiq and Abdul Malik, Norasyikin (2019) An evaluation of learners’ level of satisfaction using MOOC: satisfied or unsatisfied / Nurul Ain Hasni... [et al.]. Insight Journal : International, Refereed, Open Access, Online Journal, 4. pp. 117-127. ISSN 2600-8564

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Abstract

Massive Open Online Course or MOOC has been blooming and most universities are offering MOOCs so as to remain relevant with the current education trend. MOOC is one of the most recent innovations in education that offers a lifelong learning opportunity and free short online courses available to anyone in the world. The current study aims to investigate the learners’ perception and satisfaction level on the use of instructional design of MOOCs using a quantitative research design. The study was based on a survey questionnaire which was carried out randomly to 68 Diploma learners of UiTM Perak Branch. In addition, comments and suggestions from the participants were also analysed. The results revealed that the majority of the learners had high level of satisfaction in using MOOCs. The learners were found to be receptive given that the courses were free, interactive and easily accessible. The most appealing aspects that contributed towards the satisfaction level were teaching methods and the learning environment, whereas the least was on the assessment aspect. However, the learners also shared their concern as part of their suggestions on the issue of improvising the connectivity as well as timely feedback by the instructors. It is hoped that the findings of this study would be beneficial for future offerings of MOOCs which could incorporate these suggestions to improvise learning experiences and learners’ satisfaction.

Metadata

Item Type: Article
Creators:
Creators
Email
Hasni, Nurul Ain
UNSPECIFIED
Kasmaruddin, Nurhidha Irawaty
UNSPECIFIED
Megat Abdul Rahim, Puteri Rohani
UNSPECIFIED
Ya Shak, Mohamad Syafiq
UNSPECIFIED
Abdul Malik, Norasyikin
UNSPECIFIED
Contributors:
Contribution
Name
Email / ID Num.
Chief Editor
Zainon, Prof Madya Dr. Saunah
UNSPECIFIED
Editor
Raja Ahmad, Assoc. Prof Dr. Raja Adzrin
UNSPECIFIED
Editor
Soo, Assoc. Prof. Dr. Carolyn Kum Yoke
UNSPECIFIED
Editor
Kadri, Assoc. Prof. Dr Mohd Halim
UNSPECIFIED
Editor
Ismail, Dr. Noriah
UNSPECIFIED
Editor
Mohd Ariff Albakri, Associate Professor Dr. Intan Safinas
UNSPECIFIED
Editor
Khairani, Dr. Noor Sufiawati
UNSPECIFIED
Editor
Othman, Dr. Akmal Aini
UNSPECIFIED
Editor
Ismail, Dr. Norashikin
UNSPECIFIED
Editor
Ahmad, Dr. Syahrul Ahmar
UNSPECIFIED
Editor
Misman, Dr. Faridah Najuna
UNSPECIFIED
Subjects: L Education > LB Theory and practice of education > Teaching (Principles and practice) > Instructional systems
L Education > LB Theory and practice of education > Educational evaluation
Divisions: Universiti Teknologi MARA, Johor > Segamat Campus
Journal or Publication Title: Insight Journal : International, Refereed, Open Access, Online Journal
UiTM Journal Collections: UiTM Journal > INSIGHT Journal (IJ)
ISSN: 2600-8564
Volume: 4
Page Range: pp. 117-127
Official URL: https://insightjournal.my/
Item ID: 41881
Related URLs:
Uncontrolled Keywords: Evaluation of MOOCs; Satisfaction of using MOOCs; MOOC; UiTM Cawangan Johor
URI: https://ir.uitm.edu.my/id/eprint/41881

ID Number

41881

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