Electronic Storefront for PALAPES Product (e-PALAPES) / Nur Zulaikha Samsuddin

PALAPES cadets need to do purchasing of uniforms and related equipments for their training as well as after their graduation. Currently the process of purchasing is conducted via physical stores that are qualified to sell PALAPES related products. These stores are limited in numbers and usually located away from the Cadets’ location. An e-commerce website has been developed to make the purchasing transaction process for PALAPES equipment easier. With the existence of an e- commerce website selling all the PALAPES related products helps cadets or the new officer to acquire uniforms and niche PALAPES equipment. The system is called Electronic Storefront for PALAPES Product (e-PALAPES) and was developed based on the adapted Waterfall Model of the System Development Life Cycle (SDLC). This model has six (6) phases which are Planning, Analysis, Design, Development, Testing and Evaluation, as well as Documentation. e-PALAPES was tested by 30 respondents and 3 expert users. Overall, the highest mean received is 4.59 (SD=0.57) for customer touching applications, 4.69 (SD=0.47) for perceived ease of use, 4.55 (SD=0.63) for consistency, 4.41 (SD=0.57) for efficiency, 4.52 (SD=0.57) for satisfaction and 4.62 (SD=0.56) for user interface evaluation. As all means are above 4.00 and standard deviations (SD) are less than 1, it implies that the usability of the system is good and user response has only small dispersion. In the future, the system can be enhanced to include complete e-commerce system with the involvement of suppliers so that the cadets have several product choices based on quality and prices as well as able to buy in the wholesale quantity.