Abstract
Selling-strategy formulation is a critical dimension of sales performance effectiveness. As businesses become more optimistic towards opportunity growth, the pressure becomes higher for sales organizations to meet the higher revenue targets. For this reason, optimizing sales performance calls for a more rigorous and data driven approach to foundational sales processes, including sales strategies. Thus, this study aims to identify the relationship between sales performance and the independent variables (adaptive selling strategies, customer-oriented selling strategies, salesperson presentation skills selling strategies & relational selling strategies). As proposed, a simple random sampling was used and one hundred questionnaires were distributed to the salespersons working around Sunway Lagoon, Selangor, with eighty respondents giving the feedbacks. The findings of the research found that all the variables measured have significant relationships with the dependent variable and an adaptive selling strategy has the most influence on sales performance. The findings of the study are important for the sales organization improving their sales performance strategies.
Metadata
Item Type: | Book Section |
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Creators: | Creators Email / ID Num. Wan Mahamad, Wan Shahrul Aziah aziah436@kedah.uitm.edu.my Saad, Ramli UNSPECIFIED Mukhta, Siti Aminah UNSPECIFIED |
Subjects: | H Social Sciences > HF Commerce > Marketing H Social Sciences > HF Commerce > Purchasing. Selling. Sales personnel. Sales executives |
Divisions: | Universiti Teknologi MARA, Kedah > Sg Petani Campus > Faculty of Business and Management |
Page Range: | p. 10 |
Keywords: | Sales Performance, Selling Strategy, Adaptive Selling Strategies, Customer-Oriented Selling Strategies, Salesperson Presentation Skills Selling Strategies, Relational Selling Strategies |
Date: | 2018 |
URI: | https://ir.uitm.edu.my/id/eprint/36656 |