The influences of overhead cost towards the revenue performance: a study of MASkargo / Nuur Hidayah Abdullah

This research is about a study of the overhead cost that influences the revenue performance. The factors of the overhead such as fuel surcharge and aircraft maintenance have been identified to investigate whether or not these factors influences the rises or fallen in revenue performance. Issues such as the rise of the fuel surcharge and high maintenance cost in air freight may be addressed as part of this study. The focus of the study will be based on the MASkargo revenue management. The principal methods here are the data gathered in the MAS system known as Cognos, which it is an analysis of secondary data. As guidance for the future research, this study will examine the relationship of the fuel surcharge and aircraft maintenance with the revenue performance. The conclusion of the study is the outcome of the data analysis and findings. Finally, on findings, some recommendations have been suggested in order to identified the impact on minimizing the overhead cost and maximizing the profit gain by MASkargo.