Attraction of three-star hotel through alternative entertainments / Rashidi Othman … [et al.]

Othman, Rashidi and Hashim, Khairusy Syakirin Has-Yun and Mat Daud, Zainab ‘Aqilah and Jamaludin, Mohd Aizat and Mahamod, Lukman Hakim and Ahmad Fadzlillah, Nurrulhidayah (2017) Attraction of three-star hotel through alternative entertainments / Rashidi Othman … [et al.]. Journal of Contempory Islamic Studies, 3 (1). pp. 31-40. ISSN 0128-0902

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Hotel ratings are used to classify hotels according to their quality. The objective of hotel ratings is to focus on the hotel experience as a whole. Three star hotels and above attract their guests by providing various types of services and facilities. Hotels are independently assessed in traditional systems and rely heavily on the facilities provided. This standard discriminates people with a smaller budget to experience certain services. In fact, three-star hotels can provide certain facilities and services in such a way to attract more people. This study critically discusses on the implementation of entertainment services existing in three-star hotels. Observation has been used to analyse the implementation of entertainments in the three-star hotels. The study demonstrates that most three-star hotels provide very little entertainment due to some limitations. In conclusion, three-star hotels can provide more entertainment that is shariah compliant to attract guests despite the space limitation and financial constraint.


Item Type: Article
Email / ID Num.
Othman, Rashidi
Hashim, Khairusy Syakirin Has-Yun
Mat Daud, Zainab ‘Aqilah
Jamaludin, Mohd Aizat
Mahamod, Lukman Hakim
Ahmad Fadzlillah, Nurrulhidayah
Subjects: T Technology > TX Home economics > Hospitality industry. Hotels, clubs, restaurants, etc. Food service
Divisions: Universiti Teknologi MARA, Shah Alam > Academy of Contemporary Islamic Studies (ACIS)
Journal or Publication Title: Journal of Contempory Islamic Studies
UiTM Journal Collections: UiTM Journal > Journal of Contempory Islamic Studies (JCIS)
ISSN: 0128-0902
Volume: 3
Number: 1
Page Range: pp. 31-40
Keywords: Halal entertainment, Hospitality services, Light entertainment, Shariah compliant, Three-star hotel
Date: 2017
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