Balanced scorecard implementation within a Malaysian government-linked company / Norlaila Md Zin …[et al.]

Md Zin, Norlaila and Sulaiman, Suzana and Ramli, Aliza and Nawawi, Anuar (2012) Balanced scorecard implementation within a Malaysian government-linked company / Norlaila Md Zin …[et al.]. Asia-Pacific Management Accounting Journal (APMAJ), 7 (1). pp. 1-29. ISSN 2550-1631

Abstract

This study attempts to gain insights on the implementation of Balanced Scorecard (BSC) within a Malaysian Government-linked Company (GLC) in line with the government-led GLC Transformation Programme (GLCTP). The GLCTP was introduced by the Malaysian Government to steer the GLCs in becoming regional and international players. The study employs a case study method involving semi-structured interviews, review of documentation and website information. Consistent with the literature, our findings revealed that the case firm indeed implements BSC that has been tailored to its own needs. In this paper, we also suggest that four key factors: top management commitment, information technology (IT), communication, and organisational culture are critically required for GLC firms to successfully implement the BSC.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Md Zin, Norlaila
UNSPECIFIED
Sulaiman, Suzana
UNSPECIFIED
Ramli, Aliza
UNSPECIFIED
Nawawi, Anuar
UNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organizational effectiveness. Performance measurement
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organizational effectiveness. Performance measurement > Balanced scorecard (Management)
Divisions: Universiti Teknologi MARA, Selangor
Journal or Publication Title: Asia-Pacific Management Accounting Journal (APMAJ)
UiTM Journal Collections: UiTM Journal > Asia-Pacific Management Accounting Journal (APMAJ)
ISSN: 2550-1631
Volume: 7
Number: 1
Page Range: pp. 1-29
Keywords: Government-linked Company (GLC), Balanced Scorecard (BSC), Top Management Commitment, Information Technology, Communication, and Organisational Culture.
Date: June 2012
URI: https://ir.uitm.edu.my/id/eprint/29698
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ID Number

29698

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