Factors influencing work stress among non-executive staff / Raziah Zainal Abidin

Zainal Abidin, Raziah (2019) Factors influencing work stress among non-executive staff / Raziah Zainal Abidin. [Student Project] (Unpublished)

Abstract

This research is conducted to determine the factors that influencing work stress among non-executive staff. The study was conducted by distributing 132 sets of questionnaires, which all of it were being distributed conveniently for the non-executive staff that are working at the headquarters (HQ) of Syarikat Air Melaka Berhad. All the questionnaires were answered by respondent using a printed questionnaire. The distribution of questionnaire by hand were done from 1st until 3rd November 2019 and the time of distribution are starting from 9 am until 4.30 pm. Based on the data finding, it shows that two out of three independent variable which is workload and interpersonal relationship have positive relationship towards work stress. Besides that, the hypothesis that were developed at the beginning stage of research process that is (H1) workload has relationship with work stress, (H2) role conflict has no relationship with work stress and (H3) interpersonal relationship has relationship with work stress are supported as the result.

Metadata

Item Type: Student Project
Creators:
Creators
Email / ID Num.
Zainal Abidin, Raziah
UNSPECIFIED
Contributors:
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Name
Email / ID Num.
Thesis advisor
Koe, Wei Loon
UNSPECIFIED
Subjects: H Social Sciences > HF Commerce > Job stress. Stress management
H Social Sciences > HF Commerce > Personnel management. Employment management
H Social Sciences > HF Commerce > Personnel management. Employment management > Communication
Divisions: Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus > Faculty of Business and Management
Programme: Bachelor of Business Administration (Hons) International Business (BA246)
Keywords: Work stress; Workload; Role conflict; Interpersonal relationship
Date: 2019
URI: https://ir.uitm.edu.my/id/eprint/28568
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