A study on the relationship between emotional intelligence and quality of work life at Pejabat Tanah Dan Jajahan Tumpat, Kelantan / Salwani Yaacob

The aim of this study is to investigate the relationship between emotional
intelligence and the quality of work life. The researcher has used four factors of
emotional intelligence consist of self-awareness, self-management, social-awareness and
relationship management. The researcher has used a correlation study which to found out
the relationship between two variables. The factors of emotional intelligence can give a
positive or negative significant relationship towards the quality of work life. The
emotional intelligence of one's person can give effect to their quality of working life. It
has shown how important emotional intelligence and organization have been facing some
consequences if their employees lack emotional intelligence. The study is to findings
the four factors of emotional intelligence among employees'. The objective of conducting
this study is to study which the highest and the lowest part among the four factors of
emotional intelligence. The study was conducted in order to determine if there was a
relationship between emotional intelligence and the quality of work life. The researcher
has conducted research at the Pejabat Tanah dan Jajahan Tumpat at Kelantan. There were
consisted of three selected department of the organization. The selected respondents' of
three departments is the real estate department, administration department, and
development department. The questionnaires were distributed to the entire selected
department. A result finding is based on the collected data that have been analyzed by
using the Statistical Package in the Social Sciences Software (SPSS). This study can
create a positive emotional climate for the respondents' workplace and personal life.