The mediating role of leader-member exchange on the relationship between employee motivation and interpersonal citizenship behaviour among administrative officers in Malaysian public universities / Shereen Noranee

Noranee, Shereen (2016) The mediating role of leader-member exchange on the relationship between employee motivation and interpersonal citizenship behaviour among administrative officers in Malaysian public universities / Shereen Noranee. In: The Doctoral Research Abstracts. IGS Biannual Publication, 10 (10). Institute of Graduate Studies, UiTM, Shah Alam.

Abstract

Interpersonal citizenship behaviour is a discretionary behaviour, beyond employee job requirements, that supports coworkers and/or supervisors. It requires a relationship between an interpersonal citizenship performer and a receiver in which the performer voluntarily provides benefits to the receiver as an ingredient of the behaviour. Employees who perform interpersonal citizenship behaviour are not only prosocially-motivated but also are motivated by impression management. The level of the behaviour may vary based on the relationship with their supervisors. This study examines the mediating effect of leader-member exchange relationship towards the relationship between prosocial motivation and impression-management motivation. The public university administrative officers. Sets of questionnaires were used to collect data about employee interpersonal citizenship behaviour, employee motivation, and leadermember exchange relationship. The respondents were 210-dyads, which comprised of subordinates and immediate supervisors, from 20 public universities in Malaysia. The result shows that prosocial and impression-management motivation were related to self-rating leadermember exchange, while prosocial motivation had a negative effect on supervisor-rating leader-member exchange quality relationship…

Metadata

Item Type: Book Section
Creators:
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Noranee, Shereen
UNSPECIFIED
Subjects: L Education > LB Theory and practice of education > Performance. Competence. Academic achievement
Divisions: Universiti Teknologi MARA, Shah Alam > Institut Pengajian Siswazah (IPSis) : Institute of Graduate Studies (IGS)
Series Name: IGS Biannual Publication
Volume: 10
Number: 10
Keywords: Abstract; Abstract of thesis; Newsletter; Research information; Doctoral graduates; IPSis; IGS; UiTM;
Date: 2016
URI: https://ir.uitm.edu.my/id/eprint/20108
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20108

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