Factors promoting knowledge sharing behavior using virtual mode among researchers in government-linked companies / Hairoladenan Kassim

Knowledge sharing is recognized as an important facet in the Knowledge Management (KM) process. As an essential tool for the successful implementation of KM, knowledge is considered the most important resource that an organization possesses. Previous researchers have defined knowledge sharing as the process through which one group, department, or division is affected by the experience of another. Presently, people are using virtual modes and web-based technologies, including Internet, Intranet, social media and other online technologies, through which knowledge can be extracted, shared and distributed globally. Promoting knowledge sharing behavior is a challenge for most knowledge-savvy organizations, including research organizations. In developing a behavior that values and practices knowledge sharing, factors to be considered are social, organizational, user attitudes and technical components of this behavior. Previous studies on knowledge sharing have cited various gaps or barriers to knowledge sharing, which include functional silos, individualism, ineffective means of knowledge capture, inadequate technology, internal competition and managerial gaps in the organization. The purpose of this study is to evaluate factors that can promote and strengthen the knowledge sharing behavior for the researchers through the virtual platforms. Previous theories and models, namely Theory of Reasoned Action, Technology Acceptance Model, DeLone and McLean IS Success Model, and Unified Theory of Acceptance and Use of Technology, were used to develop the conceptual framework of this current research…