Abstract
Conflicts, characterized by mistrust, suspicion, tension and hostility between individuals, groups or even nations are inevitable and inherent in human communication. Forms, causes, duration, outcomes, and effects of the conflicts which may not always be destructive vary but it is up to the disputants’ wisdom to deal with them to achieve amicable solutions. This thesis aimed to unveil interpersonal conflicts that disrupt interpersonal communication in the Malay society. It hoped to unveil the disputants, types, motives of conflicts and the way they dealt with the arising issues. The inclusion of gender was to establish an understanding of the types and degree of conflicts between Malay men and women and those of the same gender. It would be worthwhile to also investigate if interracial conflict was apparent. Gender issues in relation to inequality and power inequity were also embodied as part of the study. As real conflicts are difficult to capture, two sets of 19 classic and the contemporary Malay films were deployed. In order for the two conflict taxanomies to be established, Spradley’s illustrated in Kalbfleisch (1993) conflict model was consulted as it is important to know what types of conflicts emerge when one is caught in a difficult situation with another party.
Metadata
Item Type: | Book Section |
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Creators: | Creators Email / ID Num. Jaafar, Faridah UNSPECIFIED |
Subjects: | L Education > LB Theory and practice of education > Higher Education > Dissertations, Academic. Preparation of theses > Malaysia |
Divisions: | Universiti Teknologi MARA, Shah Alam > Institut Pengajian Siswazah (IPSis) : Institute of Graduate Studies (IGS) |
Series Name: | IPSis Biannual Publication |
Volume: | 5 |
Number: | 5 |
Keywords: | Abstract; Abstract of thesis; Newsletter; Research information; Doctoral graduates; IPSis; IGS; UiTM; contemporary Malay films |
Date: | 2014 |
URI: | https://ir.uitm.edu.my/id/eprint/19250 |
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