Post-covid19 educational practices: insights from teaching and learning experiences at UiTM Johor

This article examines the unprecedented institutional and pedagogical disruptions experienced by higher education institutions, specifically Universiti Teknologi MARA (UiTM), following the outbreak of the COVID-19 pandemic and the enforcement of the Movement Control Order (MCO) in Malaysia. It analyzes the abrupt transition from conventional face-to-face classroom instruction to fully online learning environments, highlighting the dual challenge faced by academic staff and students in sustaining academic continuity while navigating socio-emotional distress, economic strain, and infrastructural disparities such as digital device shortages and unstable internet connectivity in remote areas. Furthermore, the paper documents the systemic resilience demonstrated through university administrative support, mental health counseling services, and collaborative problem-solving between educators and learners. Ultimately, the findings illustrate how the global health crisis served as a structural catalyst for educational technology (EdTech) adoption, accelerating digital transformation and establishing innovative, flexible pedagogical paradigms within university teaching.