**EPRINT ERROR** Process improvement in system requirement management at UMW E-Technology Sdn. Bhd (UET) / Hazaruddin Zakaria

Requirements management is the process of discovering, documenting and
maintaining requirements. To manage this in a structured and repeatable
manner, it is preferable to follow a process, with defmed phases, activities and
actors, instead of just relying on the employees' competence and personal
abihty. UMW E-TECHNOLOGY SDN. BHD (UET) company is a young
company, developing technical advanced products containing both software
and hardware. They are of the opinion that their current customer requirement
management could be improved to better serve their needs. Defining the
problem and improving the process is the main goal for this thesis. In order to
achieve this survey of their current process has been conducted. Different
process models have been studied and a process improvement solution has
been made. This project has objectives to define what kind of problems that
always occurs in the system requirement management at UMW ETECHNOLOGY
SDN. BHD and also to provide a proposed process
improvement solution base on problem that have been defmed. With this
objective, a study was conducted at UMW E-TECHNOLOGIES SDN BHD