Papikery

Amidin, Muhammad Haziq and Binly, Dhakiy and Arshide, Nadzrul Adam and Abdullah, Zaidee Haniff and Pilye, Jason and Stiajukoperiaono, Mohamad Elfian (2026) Papikery. [Entrepreneurship Project] (Unpublished)
Abstract

Papikery Enterprise is a specialty bakery business established to introduce an innovative customized croissant concept to the local market in Kota Kinabalu, Sabah. The business focuses exclusively on producing freshly baked croissants that are filled upon customer order, allowing customers to select and mix their preferred flavours. This customization-based approach differentiates Papikery from conventional bakeries that offer fixed-flavour products and positions the business as a niche player within the competitive bakery industry. Papikery targets urban consumers, particularly students, young working adults, and families who value convenience, personalization, and product freshness. The business operates through a direct distribution model using a physical retail outlet, ensuring full control over product quality and customer experience. Marketing strategies emphasize social media promotion, in-store engagement, and seasonal offerings to build brand awareness and encourage repeat purchases. Operational activities are designed to support efficiency, hygiene, and consistency. Croissants are baked daily in controlled batches, while customization is performed only after orders are placed to maintain freshness and minimize wastage. Production planning is based on realistic demand forecasts and operational capacity, allowing the business to operate sustainably. Financially, Papikery Enterprise adopts a conservative and achievable growth strategy. With an estimated first-year sales revenue of RM300,000 and gradual growth projected over subsequent years, the business demonstrates strong potential for profitability and long-term sustainability. Overall, Papikery Enterprise presents a viable and well-planned business venture that aligns with current consumer trends and offers a unique value proposition within the bakery market.

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