My internship with Flash Express Malaysia Sdn. Bhd. is detailed in this report. The internship took place in the Network Operations Recruitment Department, mainly under the onboarding team, for five and a half months, from 11 August 2025 to 23 January 2026. The main goal of the internship was to gain real-world work experience and apply the skills I learned in school in a real organizational context.I assisted with the recruitment efforts focused on onboarding tasks during my internship. My supervisor, Ms. Nisa Farhana, and my deputy manager, Mr. Tan Qi Ren, supervised my work. Preparing onboarding paperwork, assisting new employees during onboarding sessions, arranging onboarding schedules, and assisting with the bulk hiring process for operational roles such as drivers and passengers were all part of my duties. As required by the department, I also assisted with clerical and administrative tasks. The organizational structure, scope of work and daily operations of the recruitment department are also explained in the report. It also covers how the business uses social media sites such as Facebook and Instagram for brand marketing, communication and recruitment. In addition, a SWOT analysis was conducted to determine the strengths, weaknesses, opportunities and threats of Flash Express Malaysia, especially in relation to recruitment and human resource management. Overall, this internship has given me invaluable real-world experience and helped me hone critical skills such as problem-solving, communication, teamwork and time management. In addition, it has also enhanced my understanding of recruitment and onboarding procedures in the logistics sector. The objectives of my internship have been effectively achieved, and it has helped me grow personally and professionally.
| Item Type: | Monograph (Industrial Training) |
|---|---|
| Creators: | Creators Email / ID Num. Abdul Aziz, Nursyauqina 2023131501 |
| Contributors: | Contribution Name Email / ID Num. Advisor Yaacob, Noor Junaini Arwin UNSPECIFIED |
| Subjects: | H Social Sciences > HE Transportation and Communications > Express service H Social Sciences > HF Commerce > Personnel management. Employment management L Education > LC Special aspects of education > Types of education > Professional education > Interns. Internship programs |
| Divisions: | Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus > Faculty of Business and Management |
| Keywords: | Industrial training, Internship, Flash Express Malaysia Sdn. Bhd. |
| Date: | 2026 |
| URI: | https://ir.uitm.edu.my/id/eprint/142228 |
142228.pdf
