The influence of IT experience on the attitude of administrative staff toward the use of office technology: a case of Human Resource Management Unit, Sarawak Chief Minister Department

In today’s cultures, new technological changes face employees in the workplace everyday. According to Bill (2012), some employees embrace the changes that technology brings. He further stated that, they seek new applications for the innovations, while others resist and become defensive. An extract from the Human Resources Minister Datuk Fong Chan Onn lamented that “among the problems faced by many Malay graduates and those from other races were their weak command of English, lack of confidence and lack of knowledge in information technology” (The Star, 2004). The comment relating to the lack of knowledge in information technology struck us as something which should be uncommon in a world of knowledge economy that the government is set to pursue.