Abstract
The purpose of this study was to investigate the most significant type of leadership that can enhance job satisfaction among office support staff and the relationship between leadership styles and job satisfaction. This study was conducted at the National Audit Department, in Kuching. This study used convenience sampling which is the non-probability Sampling Technique. The researcher distributed 70 questionnaires to the office support staff, with 93% (n=65) response rate. The researcher found that the most significant type of leadership was transformational leadership. The results show that both type of leaderships were acceptable by the respondents. Different type of leadership will give different impact on employees’ job satisfaction. Results also show that there is moderate relationship (r=0.410) between transformational leadership and job satisfaction while weak relationship (r=0.247) between transactional leadership and job satisfaction.
Metadata
| Item Type: | Student Project |
|---|---|
| Creators: | Creators Email / ID Num. Naim, Mohd Aizat 2013196483 |
| Subjects: | H Social Sciences > H Social Sciences (General) > Study and teaching. Research H Social Sciences > HF Commerce > Personnel management. Employment management > Job satisfaction |
| Divisions: | Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Business and Management |
| Programme: | Bachelor In Office Systems Management (Hons) |
| Keywords: | Leadership styles, Job satisfaction, Office support staff, National Audit Department |
| Date: | 2016 |
| URI: | https://ir.uitm.edu.my/id/eprint/137883 |
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- Koleksi Akses Terhad | PTAR Kampus Samarahan, Sarawak
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