From fundamentals of marketing to digital strategy: reflective lessons for impactful teaching in a digital age

Jati, Muhamad Khodri Kholib and Hassan, Suzana and Edward, Oswald Timothy (2026) From fundamentals of marketing to digital strategy: reflective lessons for impactful teaching in a digital age. In: Beyond lectures: insights from business disciplines (reflections, transformations, and the human side of teaching). 2 ed. Universiti Teknologi MARA, Johor, Universiti Teknologi MARA, Cawangan Johor, Kampus Segamat, pp. 35-38. ISBN 9786297647098

Abstract

Teaching in higher education extends beyond mere content delivery; it is an intellectual, relational, and human-centred practice that shapes professional readiness and disciplinary competence. This paper examines marketing education through a reflective pedagogical continuum, evaluating how foundational principles in MKT243 interconnect with advanced, strategic digital frameworks in DGM551. While traditional instruction heavily emphasizes conceptual mastery of core principles—such as consumer behaviour, segmentation, targeting, positioning, and the marketing mix—experience demonstrates that conceptual recall does not automatically translate into strategic reasoning. Students frequently conflate comprehensive marketing strategy with surface-level advertising or social media promotion. To bridge this critical gap between memorisation and authentic interpretive competence, this study advocates for contextualised and reflective teaching. By anchoring abstract theories to familiar consumer experiences, local business environments, and real-world brand promises, educators can transform the classroom into a dynamic space that balances conceptual architecture with applied strategic thinking amidst ongoing digital market transformations.

Metadata

Item Type: Book Section
Creators:
Creators
Email / ID Num.
Jati, Muhamad Khodri Kholib
UNSPECIFIED
Hassan, Suzana
UNSPECIFIED
Edward, Oswald Timothy
oswald@uitm.edu.my
Subjects: H Social Sciences > HF Commerce > Marketing > Market segmentation. Target marketing
Divisions: Universiti Teknologi MARA, Johor > Segamat Campus > Faculty of Business and Management
Page Range: pp. 35-38
Keywords: Marketing education, Human-centred pedagogy, Reflective teaching, Strategic thinking, Conceptual framework, Digital transformation, Curriculum integration, Higher education.
Date: 2026
URI: https://ir.uitm.edu.my/id/eprint/136539
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