Abstract
Organisational resilience has surfaced as an essential capability that enables firms to navigate uncertainties, adapt to disruptions, and maintain long-term performance. Although scholarly interest is on the rise, a thorough comprehension of the intellectual structure and thematic progression of research on organisational resilience within the management and business arenas remains inadequate. This study conducts a scientometric analysis grounded on 442 articles sourced from the Web of Science Core Collection, encompassing the timeframe from 2003 to 2025. Utilising a combination of bibliometric tools—Bibliometrix (R) and VOSviewer—this research charts the annual publication trends, prominent authors, institutions, and countries, as well as co-authorship and collaboration networks. Keyword co-occurrence analysis, thematic mapping, and thematic evolution indicate a distinct transition in the field: the early stage (2003-2018) primarily focused on risk management, crisis response, and business continuity planning. The intermediate stage (2018-2023) emphasised organisational adaptation, learning, and sustainability. In the most recent stage (2024-2025), research has increasingly shifted towards dynamic capabilities, digital transformation, and adaptive innovation. While core themes such as organisational resilience, sustainability, and crisis management remain central, emerging topics including digital capabilities, entrepreneurship, and environmental uncertainty are becoming prominent research frontiers. Overall, this study provides a structured and evidence-based overview of the field, identifies intellectual fragmentation and research gaps, and offers directions for advancing theory and practice related to organisational resilience in complex business environments.
Metadata
| Item Type: | Article |
|---|---|
| Creators: | Creators Email / ID Num. Tao, Mei UNSPECIFIED Idris, Sidah syaidah@ums.edu.my |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organizational change. Organizational development. Corporate turnarounds |
| Divisions: | Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus |
| Journal or Publication Title: | International Journal of Service Management and Sustainability (IJSMS) |
| UiTM Journal Collections: | UiTM Journals > International Journal of Service Management and Sustainability (IJSMS) |
| ISSN: | 2550-1569 |
| Volume: | 11 |
| Number: | 1 |
| Page Range: | pp. 57-77 |
| Related URLs: | |
| Keywords: | Organisational resilience, Bibliometric analysis, Business and management, Digital transformation, Web of Science |
| Date: | 31 March 2026 |
| URI: | https://ir.uitm.edu.my/id/eprint/136220 |
