Determination of text polarity classification using sentiment analysis

Mohamed Yusoff, Syarifah Adilah and Othman, Jamal and Abu Bakar, Mohd Saifulnizam and Rosmani, Arifah Fasha (2025) Determination of text polarity classification using sentiment analysis. The New Frontiers Of E-Learning : Shaping The Future Of Education, 10. pp. 24-37. ISSN 978-629-98755-7-4

Official URL: https://appspenang.uitm.edu.my/sigcs/

Abstract

To effectively, analyzing the unstructured data or text for reviewing purposes need a robust tool to process and represent the result in comprehensive data visualization. Texts reviews as responded from thousands of reviewers, customers’ experiences or reputations and comments from the netizens are classified accordingly to derive overall perceptions on certain issues, products or views. The text reviews from the social media such as Facebook, twitter, Instagram or WhatsApp are the best platform to retrieve the specific field to perform the polarity classification. Polarity can be expressed as the numerical rating or sentiment score conveyed by a particular text, phrase or word. This paper will discuss phases that involves in Sentiment Analysis (SA) such as the Data Extraction, Data Pre-processing, Data Annotation, Polarity Detection, Evaluation and finally the Data Visualization. Two methods for data classification such as Machine Learning and Lexicon-based approaches have been employed to train the machine or tools to learn the data. Samples of python codes were provided at each phase of SA processes to demonstrate the classification and perform the data visualization based on the text reviews.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Mohamed Yusoff, Syarifah Adilah
syarifah.adilah@uitm.edu.my
Othman, Jamal
jamalothman@uitm.edu.my
Abu Bakar, Mohd Saifulnizam
mohdsaiful071@uitm.edu.my
Rosmani, Arifah Fasha
arifah840@usm.edu.my
Contributors:
Contribution
Name
Email / ID Num.
Advisor
Abd Rahman, Nor Hanim
UNSPECIFIED
Chief Editor
Othman, Jamal
UNSPECIFIED
Subjects: Q Science > QA Mathematics > Instruments and machines > Electronic Computers. Computer Science > Communication of computer science information
Divisions: Universiti Teknologi MARA, Pulau Pinang > Permatang Pauh Campus
Journal or Publication Title: The New Frontiers Of E-Learning : Shaping The Future Of Education
ISSN: 978-629-98755-7-4
Volume: 10
Page Range: pp. 24-37
Keywords: Classification, Sentiment analysis, Phyton
Date: September 2025
URI: https://ir.uitm.edu.my/id/eprint/132174
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