The influence of conversational AI on student learning behaviors and outcomes

Ahmad Shukri, Fuziatul Norsyiha and Omar, Mawardi and Samsudin, Norshuhada and Mohd Rosly, Wan Nur Shaziayani (2025) The influence of conversational AI on student learning behaviors and outcomes. The New Frontiers Of E-Learning : Shaping The Future Of Education, 10. pp. 62-66. ISSN 9786299875574

Official URL: https://appspenang.uitm.edu.my/sigcs/

Abstract

The integration of Artificial Intelligence (AI) into education has introduced new opportunities and challenges in shaping the learning process. Among the most influential innovations is conversational AI, including tools such as ChatGPT, Google Gemini, and Bing Chat, which provide instant, interactive, and personalized support to students. This paper explores the dual impact of AI on education, with particular focus on student learning behaviors. AI enhances motivation, promotes self-directed learning, and enables learners to access information and feedback in real time. These tools also support adaptive learning environments that adjust to individual progress, fostering autonomy and engagement. On the other hand, the growing reliance on AI also presents significant concerns. Students may misuse AI to complete tasks dishonestly, leading to academic integrity issues and weakening essential skills such as critical thinking, problem solving, and creativity. Furthermore, the possibility of inaccurate or misleading AI generated content may negatively affect students' understanding and decision making. This paper highlights the importance of ethical implementation, digital literacy, and the redesign of assessment methods to ensure that AI supports rather than undermines meaningful learning. Ultimately, the impact of AI on student learning behaviors depends on how responsibly and strategically it is integrated into educational contexts.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Ahmad Shukri, Fuziatul Norsyiha
fuziatul@uitm.edu.my
Omar, Mawardi
mawardio@uitm.edu.my
Samsudin, Norshuhada
norsh111@uitm.edu.my
Mohd Rosly, Wan Nur Shaziayani
shaziayani@uitm.edu.my
Contributors:
Contribution
Name
Email / ID Num.
Advisor
Abd Rahman, Nor Hanim
UNSPECIFIED
Chief Editor
Othman, Jamal
UNSPECIFIED
Subjects: L Education > LG Individual institutions > Asia > Malaysia > Universiti Teknologi MARA > Pulau Pinang
L Education > LG Individual institutions > Asia > Malaysia > Universiti Teknologi MARA
Divisions: Universiti Teknologi MARA, Pulau Pinang > Permatang Pauh Campus
Journal or Publication Title: The New Frontiers Of E-Learning : Shaping The Future Of Education
ISSN: 9786299875574
Volume: 10
Page Range: pp. 62-66
Keywords: Artificial intelligence (AI), ChatGPT, OpenAI
Date: September 2025
URI: https://ir.uitm.edu.my/id/eprint/131359
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