Benefits and challenges of E-Tendering system in construction project: perspective from developers

Tendering is the most important part before any construction begins. E-tendering on the other hand is an advanced technology that brings together the idea of entering and conducting a tender or a tendering process electronically. However, it is still in the process of being implemented widely in the construction industry. This method compared to the traditional one is known to be highly effective and efficient. The problems faced by the construction parties throughout the whole process of traditional tendering can be encountered with E-tendering. Issues such as time and cost consumption, less information security, low speed of communication, non-eco-friendly due to a large amount of paper used and the arithmetical errors which causes major inaccuracies in calculation can be overcome with E-tendering. However, the application of E-tendering is still lower than the traditional approach even though many benefits can be gained from this approach. Thus, this study aims to enhance the implementation of E-tendering among developers in the Malaysian construction industry. The research objectives of this study are to identify the challenges as well as benefits of implementing E-tendering focusing on developers. A questionnaire survey was conducted and had been distributed to developers and consultants in Klang Valley.