Abstract
The implementation of an electronic reporting (e-Report) system for police cases marks a significant advancement in public safety and convenience. This innovative application developed by the Royal Malaysia Police (PDRM) enables the public to report incidents quickly and efficiently through their smartphones, streamlining the reporting process and reducing the need for in-person visits to police stations. The e-Report app allows individuals to report non-emergency cases, minor incidents, and public disturbances in real-time directly from any location. This digital transformation not only improves the accessibility and responsiveness of law enforcement but also empowers citizens by providing them with a simple, secure, and efficient method to communicate with the police. The e-Report application offers substantial benefits for diverse user groups: the general public can submit reports swiftly, ensuring more immediate police response and reducing response times; law enforcement officers gain enhanced situational awareness with real-time data, helping them allocate resources more effectively; and the overall administrative workload of police stations is reduced, freeing officers to focus on more pressing matters. Through advanced features such as GPS location tagging, photo/video evidence submission, and live case status tracking, the e-Report app not only facilitates smoother reporting but also fosters a collaborative approach to public safety. In summary, the PDRM’s e-Report system represents a major step forward in modernizing police-public interactions, enhancing transparency, and supporting proactive community engagement.
Metadata
| Item Type: | Article |
|---|---|
| Creators: | Creators Email / ID Num. Abdullah, Azniza 2021221154@student.uitm.edu.my Shukry, Nurul Zulaikha 2021252632@student.uitm.edu.my Baharuddin, Muhammad Aliff 2021284408@student.uitm.edu.my Mohd Norsham, Mohamad Syazwan 2022363429@student.uitm.edu.my Mohd, Mohamad Amirul Adzreen 2022520003@student.uitm.edu.my |
| Subjects: | H Social Sciences > HV Social pathology. Social and public welfare. Criminology > Law enforcement. Police. Detectives. Constabulary Q Science > QA Mathematics > Online data processing |
| Divisions: | Universiti Teknologi MARA, Kelantan > Machang Campus > Faculty of Business and Management |
| Journal or Publication Title: | Second Proceeding: Innovation Tournament – Assessment and Future Strategic Directions |
| ISSN: | 978-629-95508-2-2 |
| Volume: | 1 |
| Number: | 1 |
| Page Range: | pp. 73-77 |
| Related URLs: | |
| Keywords: | Electronic reporting systems, Police administration, Public safety |
| Date: | 15 March 2025 |
| URI: | https://ir.uitm.edu.my/id/eprint/130545 |
