Exploring the impact of artificial intelligence integration in higher education: perspectives from physics and industrial physics undergraduates at Universiti Teknologi MARA

Despite the rapid integration of numerous artificial intelligence-driven tools (chatbots, automated feedback systems, and intelligent tutoring platforms), a comprehensive understanding of students’ perspectives is necessary to ensure their effective and ethical deployment. Therefore, this study examined the impact of artificial intelligence (AI) integration on undergraduate educational experiences in higher education. The assessment included undergraduates from the Bachelor of Science (Honours) Industrial Physics and Bachelor of Science (Honours) Physics programmes at the Faculty of Applied Sciences, Universiti Teknologi MARA, Shah Alam. Data collection was then conducted via a Google Forms survey with 30 participants. This process yielded information concerning the participants’ experiences, perceptions, and concerns regarding AI in their academic pursuits. Despite the participants’ perceiving AI as a valuable support tool that could enhance learning engagement, flexibility, and feedback quality, concerns were expressed concerning academic integrity, reduced human interaction, and overreliance on technology. Consequently, this study could offer crucial information regarding the pedagogical effectiveness and learner-centred nature of AI integration in higher education based on students’ viewpoints, enabling them to influence the future of AI in education.