Standard operation procedures: systematic special equipment reservation system at UiTM Cawangan Negeri Sembilan

Abdullah, Siti Nur Fadzilah and Mohd Johan, Noor Hilmi and Mohd Shah, Nurul Nisha and Hamdan, Efina and Ramli, Noryusnita and Manshor, Maizura (2023) Standard operation procedures: systematic special equipment reservation system at UiTM Cawangan Negeri Sembilan. International Exhibition & Symposium On Productivity, Innovation, Knowledge & Education. pp. 130-134. ISSN 9789672948568

Official URL: https://ispike.uitm.edu.my

Abstract

Standard operating procedures (SOPs) play a crucial role in controlling human errors and ensuring efficient and safe operations in various industries. This article explains the relationship between SOPs and human error control, highlighting their significance in mitigating errors and promoting a culture of systematic processes. Through a review of existing literature, the article explores the key elements of effective SOPs and their impact on reducing human errors. Additionally, it examines strategies for designing and implementing SOPs that incorporate human factors considerations to enhance their usability and effectiveness. The findings emphasize the importance of clear and concise SOPs, training programs, and ongoing evaluation and revision processes in minimizing human errors. By implementing robust SOPs and integrating human error control measures, organizations can enhance operational reliability, and organizational workflow, optimize performance, time, resource, and costsaving as well as foster a culture of systematic processes. The article concludes with recommendations for future research and practical implications seeking to optimize their SOPs to effectively control human errors.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Abdullah, Siti Nur Fadzilah
snfadzilah@uitm.edu.my
Mohd Johan, Noor Hilmi
haihilmi@uitm.edu.my
Mohd Shah, Nurul Nisha
nurulnisha@uitm.edu.my
Hamdan, Efina
efina@uitm.edu.my
Ramli, Noryusnita
noryusnita8954@uitm.edu.my
Manshor, Maizura
maizura542@uitm.edu.my
Contributors:
Contribution
Name
Email / ID Num.
Advisor
Said, Roshima
roshima712@uitm.edu.my
Chief Editor
Yusoff, Siti Norfazlina
fazlina836@uitm.edu.my
Subjects: T Technology > T Technology (General)
T Technology > T Technology (General) > Information technology. Information systems
Divisions: Universiti Teknologi MARA, Kedah > Sg Petani Campus
Journal or Publication Title: International Exhibition & Symposium On Productivity, Innovation, Knowledge & Education
ISSN: 9789672948568
Page Range: pp. 130-134
Keywords: Standard operation procedure, Booking system, Human error, Customer satisfaction
Date: 2023
URI: https://ir.uitm.edu.my/id/eprint/126787
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