Factors of job stress that influence job satisfaction among management staff in KPJ Johor Specialist Hospital

Stress is a reaction when someone is faced with unwanted situation that cannot be avoided. The issue of stress is very important because it affects many areas of a person’s life primarily on one’s health. Nevertheless, it also affects an organizational outcome such as productivity! These days, many organizations are facing economic lost due to the cost related with job stress. Many companies are spending billions of dollars for the costs related to job stress such as sick leave as well as hospitalization fee. There are many effects of job stress in an organization. An organization can experience high absenteeism among their employees, low productivity and also a decrease in decision making abilities. Stress in an organization can also lead to employees leaving the company for a job that is less stressful and early retirement for those having difficulty coping with stress. This article investigates the relationship between job stress and job satisfaction. The determinants of job stress that have been examined under this study include management role, performance pressure, home-work interface and workload pressure. The sample consists of a private hospital from Johor Bahru area in Malaysia. The results show there is a significant relationship between four of the constructs tested. The results also show that there is significant positive and negative relationship between job stress and job satisfaction.