Operational Excellence award 2021

UiTM, Faculty of Business and Management (2021) Operational Excellence award 2021. Bulletin. UiTM, Shah Alam.
Abstract

The practice of Operational Excellence (OE) has been the foundation of the management of FBM UiTM. The Quality Management Unit (UPK) has been entrusted with leading the OE to guarantee continuous improvement activities are conducted to meet the demands and deal with the current developments which eventually becomes a culture among UiTM community. The main objective of cultivating OE practices is to ensure that university management is at its best, most efficient, and effective. Efficient and effective management may result in cost, time, and human resource savings, as well as improve customer satisfaction.

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