Perceptions of emotional intelligence in English language learning among undergraduates

Nik Ismail Azlan, Nik Mastura and Othman, Salwa and Azhari, Muhammad Aizat and Mohamad Shah, Dianna Suzieanna (2025) Perceptions of emotional intelligence in English language learning among undergraduates. ESTEEM Journal of Social Sciences and Humanities, 9 (2): 7. pp. 82-98. ISSN 2600-7274

Official URL: https://ejssh.uitm.edu.my

Identification Number (DOI): 10.24191/ejssh.v9i1.5020

Abstract

Emotional Intelligence (EI) is the ability to recognise, understand, regulate, and utilise emotions in oneself and in others (Mayer et al., 2004). Studies have investigated emotional intelligence (EI) in the context of foreign language learning, particularly its role in influencing motivation, anxiety, and language acquisition. The purpose of this study was to investigate students’ use of emotional intelligence in the process of learning and using English as a second language. A quantitative study was conducted to explore motivation factors for learning among undergraduates at a public university in Malaysia. A purposive sample of 84 participants responded to the survey. The instrument used a 5Likert scale survey (ranging from 1 - strongly disagree to 5 - strongly agree) and is rooted in Schutte et al.’s (1998) instrument titled, The Schutte Self-Report Emotional Intelligence Test (SSEIT), which was modified into the Emotional Intelligence in English Learning SelfReport Test (EILLES). The overall high percentages and mean scores of RQ 1 to RQ 4 (perceptions of emotions, managing own emotions, managing others’ emotions, and utilisation of emotions) reveal that learners’ perceptions of emotional intelligence in English language learning are agreeably positive and deemed as useful and necessary. The implication of the study should encourage educators to incorporate EI training into their ESL teaching and learning practices. Suggestions to future researchers are to selectively sample a balanced number of female and male students to increase the reliability and accuracy of results, to target a bigger sample population, and to explore the educators’ perspective on EI in language learning and investigate other factors/subscales of EI in language learning.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Nik Ismail Azlan, Nik Mastura
nikmastura@uitm.edu.my
Othman, Salwa
UNSPECIFIED
Azhari, Muhammad Aizat
UNSPECIFIED
Mohamad Shah, Dianna Suzieanna
UNSPECIFIED
Contributors:
Contribution
Name
Email / ID Num.
Chief Editor
Basarudin, Noor Ashikin
UNSPECIFIED
Subjects: P Language and Literature > PE English language > Study and teaching
P Language and Literature > PE English language > Study and teaching > Malaysia
Divisions: Universiti Teknologi MARA, Pulau Pinang > Permatang Pauh Campus
Journal or Publication Title: ESTEEM Journal of Social Sciences and Humanities
UiTM Journal Collections: UiTM Journals > ESTEEM Journal of Social Sciences and Humanities (EJSSH)
ISSN: 2600-7274
Volume: 9
Number: 2
Page Range: pp. 82-98
Keywords: English language learning, Schutte Self-Report Emotional Intelligence Test (SSEIT), Emotional Intelligence in English
Date: September 2025
URI: https://ir.uitm.edu.my/id/eprint/124545
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