Forging ahead, mission: two months into his position as Vice Chancellor of Universiti Teknologi MARA, Professor Emeritus Datuk Dr. Hassan Said outlines his vision for the institution

A must adopt a structured approach in managing and carrying out all processes through the right system that stresses on a combination of principles and tools to boost its performance, said Universiti Teknologi MARA (UİTM) vice chancellor Professor Emeritus Datuk Dr Hassan Said. The key to success in achieving operational excellence for a huge university such as UiTM, which has 13 state and 18 satellite campuses nationwide, is for its people to have the right skillsets-starting with the right definition that they can understand that will translate into achievement at all levels of operations.