Artificial intelligence in information management: transforming information retrieval, classification, and management systems

Ismail, Azratul Ain Nadiah and Mat Yatin, Saiful Farik and Mustakin, Nur Imana and Mustafa Kamal, Aina Musfirah and Daud, Roslaizam (2025) Artificial intelligence in information management: transforming information retrieval, classification, and management systems. Journal of Information and Knowledge Management (JIKM), 15 (SI2): 9. pp. 105-112. ISSN ISSN:2231-8836 ; E-ISSN:2289-5337

Abstract

The integration of Artificial Intelligence (AI) into information management improves efficiency, system reliability, and decision-making. This article examines how AI enhances information retrieval accuracy, classification precision, and impacts knowledge accessibility and data management. Using a literature review, the study highlights AI techniques like machine learning and natural language processing, which improve indexing, categorization, and retrieval, boosting performance. Ethical challenges, such as data privacy and algorithmic bias, require attention for responsible deployment. Effective AI integration enhances decision-making, productivity, and customer satisfaction. Future research should focus on aligning AI with ethical considerations and organizational needs.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Ismail, Azratul Ain Nadiah
azratulainnadiah@gmail.com
Mat Yatin, Saiful Farik
UNSPECIFIED
Mustakin, Nur Imana
UNSPECIFIED
Mustafa Kamal, Aina Musfirah
UNSPECIFIED
Daud, Roslaizam
UNSPECIFIED
Subjects: Q Science > Q Science (General) > Back propagation (Artificial intelligence)
Z Bibliography. Library Science. Information Resources > Library Science. Information Science > Information storage and retrieval systems
Divisions: Universiti Teknologi MARA, Selangor > Puncak Perdana Campus > Faculty of Information Management
Journal or Publication Title: Journal of Information and Knowledge Management (JIKM)
UiTM Journal Collections: UiTM Journals > International Journal of Information and Knowledge Management (JIKM)
ISSN: ISSN:2231-8836 ; E-ISSN:2289-5337
Volume: 15
Number: SI2
Page Range: pp. 105-112
Keywords: Artificial intelligence, Information management, Information retrieval, Information classification
Date: August 2025
URI: https://ir.uitm.edu.my/id/eprint/122059
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