Kamaruddin, Kardina and Ali, Noor Malinjasari and Borhanuddin, Rahayu Izwani and Mokhlas, Hasmi
(2022)
Customer service and service quality and its connection to entrepreneurs.
Bulletin.
Universiti Teknologi MARA, Terengganu.
Abstract
When we talk about business and entrepreneurship, we also need to know about customer satisfaction and the service that it provided to customer. The reason is because when the customers are satisfied, they will become loyal customers and ensuring the business will have continuous profit. What is customer satisfaction?
Metadata
| Item Type: | Monograph (Bulletin) |
|---|---|
| Creators: | Creators Email / ID Num. Kamaruddin, Kardina kardina@uitm.edu.my Ali, Noor Malinjasari noorm726@uitm.edu.my Borhanuddin, Rahayu Izwani rahay823@uitm.edu.my Mokhlas, Hasmi UNSPECIFIED |
| Contributors: | Contribution Name Email / ID Num. Chief Editor Nik Jaafar, Nik Fazlin Hiryati nikfa738@uitm.edu.my |
| Subjects: | H Social Sciences > HB Economic Theory. Demography > Entrepreneurship. Risk and uncertainty > Malaysia |
| Divisions: | Universiti Teknologi MARA, Terengganu > Dungun Campus > Malaysia Academy of SME and Entrepreneurship Development (MASMED), UiTM Terengganu |
| Journal or Publication Title: | Info Usahawan |
| ISSN: | 1823-6421 |
| Keywords: | Business and entrepreneurship, Customer satisfaction |
| Date: | 2022 |
| URI: | https://ir.uitm.edu.my/id/eprint/121542 |
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