Home service finder with location-based matching techniques

The service sector contributes a significant number of Malaysia's gross domestic product, which shows the relevance of developing an e-service platform. This project focuses on creating a mobile home service finder application specifically for use in Machang, Kelantan. The current approach relies on verbal communication to find home-related services, is unreliable as it lacks transparency in terms of pricing. Therefore, this project aims to bridge the gap between customers who seek home services with local service providers by developing a mobile-based Home Service Finder application, supported by a web-based admin panel to provide comprehensive details of the service which allows customers to easily browse available services, compare prices, and select the most suitable service providers based on their preferences. Key features include location-based matching, which detects the user’s location using GPS to find a service provider nearby. Dynamic pricing is also implemented which supports multiple pricing types such as hourly rate, flat rate, per unit, and per area. Next, the waterfall methodology is used to develop this mobile application as it provides a straightforward and sequential process. The user requirements are defined. Then, the interface along with the database is designed and developed thoroughly to ensure the mobile application can run smoothly. For testing, usability testing and user acceptance test is conducted to ensure this project is functional and meets the user's needs. By addressing the increasing need for home services in Machang, this project seeks to contribute to the local economy and improve the transparency of service delivery, enhancing the quality of life for customers in the area. The home service finder mobile application is expected to provide the transparency market for home services in Machang. In the future, this platform could be improved by adding more service categories beyond the present four, offering support for iOS devices, incorporating real-time communication between users and providers, and allowing offline access for areas with limited connectivity. These enhancements would enhance the system's inclusivity, adaptability, and scalability for wider use throughout Malaysia.