Theoretical framework for improving the records management of retirees in public sector

Abu Bakar, Normashidayu and Mohd Zahibi, Muhammad Faris Hami and Marzuki, Nur Fatin Nazifah and Hamidon, Huda and Mohd Affandi, Najatul Afiqah (2025) Theoretical framework for improving the records management of retirees in public sector. Journal of Information and Knowledge Management (JIKM), 15 (SI). pp. 118-130. ISSN 2231-8836; e-ISSN: 2289-5337

Abstract

This project focuses on the development of a Retiree Records Management System specifically designed for the Jabatan Pendidikan Negeri Kelantan Pension Subunit. The current reliance on manual filing methods using Excel software has proven to be inefficient. This approach is not only slow and prone to inaccuracies but also exposes retiree files to risks of loss and manipulation. The primary objective of this project is to create a web-based system that simplifies and secures the search and management of retiree files. By implementing such a system, we aim to ease the workload of the staff responsible for this task, while enhancing both accuracy and security. The proposed system will allow staff to search for retiree files, add new records, and manage file retention by displaying a list of files scheduled for disposal after a predetermined retention period. Additionally, the system will enable staff to update retiree details accurately and efficiently. It is expected that this solution will significantly reduce the time required for file management, improve data accuracy, and minimize the risk of data loss, benefiting both staff and retirees alike.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Abu Bakar, Normashidayu
normashidayu@uitm.edu.my
Mohd Zahibi, Muhammad Faris Hami
UNSPECIFIED
Marzuki, Nur Fatin Nazifah
UNSPECIFIED
Hamidon, Huda
UNSPECIFIED
Mohd Affandi, Najatul Afiqah
UNSPECIFIED
Subjects: Z Bibliography. Library Science. Information Resources > Library Science. Information Science > Information storage and retrieval systems
Z Bibliography. Library Science. Information Resources > Information in specific formats or media
Divisions: Universiti Teknologi MARA, Selangor > Puncak Perdana Campus > Faculty of Information Management
Journal or Publication Title: Journal of Information and Knowledge Management (JIKM)
UiTM Journal Collections: UiTM Journals > International Journal of Information and Knowledge Management (JIKM)
ISSN: 2231-8836; e-ISSN: 2289-5337
Volume: 15
Number: SI
Page Range: pp. 118-130
Keywords: Retirement records, Pension system, Public sector, Data security, Automated system
Date: May 2025
URI: https://ir.uitm.edu.my/id/eprint/120703
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