The moderating role of influencer marketing in the relationship between customer perception and halal food products purchase behaviour

Hashim, Nur Iman and Mohd Fauzi, Nadzirah and Mohamad Zan, Ummi Munirah Syuhada (2025) The moderating role of influencer marketing in the relationship between customer perception and halal food products purchase behaviour. Social and Management Research Journal (SMRJ), 22 (1): 5. pp. 65-84. ISSN 0128-1089

Abstract

This study examines the moderating effect of influencer marketing on the relationship between customer perceptions and purchase behaviour in Malaysia’s halal food sector. The rise of digital platforms, especially social media, has reshaped consumer behaviour, with influencers playing a key role in purchasing decisions. Hence, this study assesses how influencer marketing influences consumer trust, product authenticity, and purchase intentions in a culturally sensitive market. A cross-sectional survey of 404 respondents from four regions in Selangor, Malaysia, was conducted. Findings show that while customer perceptions, specifically trust and product authenticity, influence purchases, their impact varies with influencer engagement. Additionally, influencer marketing significantly moderates this relationship, reinforcing consumer trust and product credibility, and increasing purchase likelihood. These results highlight the growing role of digital endorsements in halal consumer markets, offering insights into how businesses can leverage influencer credibility. By emphasizing the intersection of cultural values and digital marketing, this study contributes to research on halal consumer behaviour.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Hashim, Nur Iman
Nur-Iman@ucsiuniversity.edu.my
Mohd Fauzi, Nadzirah
UNSPECIFIED
Mohamad Zan, Ummi Munirah Syuhada
UNSPECIFIED
Subjects: H Social Sciences > HC Economic History and Conditions
Divisions: Universiti Teknologi MARA, Shah Alam > Arshad Ayub Graduate Business School (AAGBS)
Journal or Publication Title: Social and Management Research Journal (SMRJ)
UiTM Journal Collections: UiTM Journals > Social and Management Research Journal (SMRJ)
ISSN: 0128-1089
Volume: 22
Number: 1
Page Range: pp. 65-84
Keywords: Consumer trust, Customer perceptions, Digital platforms, Halal food sector, Influencer marketing, Purchase behaviour
Date: March 2025
URI: https://ir.uitm.edu.my/id/eprint/118478
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