A case study of awareness of takaful medical health card among JHEAT staff, Terengganu / Raja Muhammad Aimanul Akram Raja Musa

This research explores the level of awareness regarding Takaful medical health cards among the financial employees at Jabatan Hal Ehwal Agama Terengganu (JHEAT). It uses surveys and in-depth interviews to evaluate the existing understanding and awareness of Takaful's principles, advantages, and the process of joining Takaful among the employees. The results show that there are differences in awareness, and they point out the elements that affect the employees' views and decisions about Takaful. The study points out areas lacking in knowledge and suggests educational programs to increase awareness and encourage well-informed decision-making at JHEAT. By addressing these elements, the aim of the research is to add to the wider understanding and support of Takaful as a Sharia-compliant financial service in Malaysia. My research focuses on understanding the awareness of Takaful Medical Health Cards. The reason for conducting this study is to explore how well employees in the finance sector manage their personal finances. One of the goals is to assess the current understanding of finance employees at JHEAT regarding the benefits and coverage provided by Takaful medical health cards. I employed the quantitative research approach and utilized Kercie Morgan Sampling as the method for selecting participants, with a sample size of Kercie Morgan Sampling. The results of this study indicate a generally positive awareness of takaful among the participants, although there are various other reasons preventing them from opting into takaful medical health cards. In summary, while their fundamental knowledge of takaful is commendable, there remains a significant lack of awareness regarding several aspects. The researchers recommend that future studies should be more targeted and that the takaful company should strive for greater transparency.