Industrial training report: Majlis Perbandaran Port Dickson / Nur Ain Suriani Sarizam

Departmentin Majlis Perbandaran Port Dickson, highlighting the main learning outcomes, skill improvements, and professional development achieved during the training. The training included various activities such as entering data into the OSC system, organizing files, managing departmental programs, setting up meeting spaces, printing documents, and participating in bi-monthly meetings. These experiences offered practical insights into information management, administrative tasks, and customer service, allowing the application of theoretical knowledge in real situations. Key insights emphasized the need for accuracy in data entry, effective information organization, and careful planning in program management, all of which enhanced the department's efficiency. The training also helped develop important soft skills like communication, teamwork, time management, and problem-solving. Significant accomplishments included improving data entry processes, coordinating program logistics under pressure, andcontributing to meetings, which boosted professional communication and strategic thinking abilities. Challenges faced, such as dealing with system outages and complex client interactions, were successfully managed through adaptability, resilience, and a proactive troubleshooting approach. This training experience highlighted the value of hands-on learning in connecting academic theories with real-world applications, providing the trainee with a comprehensive skill set and a better understanding of the One Stop Center's operations. Overall, this training period was a transformative experience, building technical skills, professional confidence, and a proactive attitude, all crucial for success in the information management sector.