Industrial training report: Opensoft Technologies Sdn. Bhd. / Siti Nurul Adilah Mohd Faizal

This report outlines my experience of 8 weeks during internship from 22 July to 13 September 2024, as a Project Document Management intern at Opensoft Technologies in Putrajaya. I gained insights into the website development process, focusing on the critical role of documentation. I created and organized essential documents, such as User Manuals and System Test Reports, and compiled the Master Test Plan and Test Completion Report. My experience emphasized the importance of clear documentation for aligning development teams with client expectations and included drafting User Acceptance Tests. Additionally, I also worked with Bank Rakyat for Content Management Systems which enhancing my understanding of website development tailored to client needs. I also explored the MyGovernment website, broadening my knowledge of Malaysia’s public sector and the significance of accurate documentation for transparency and accountability in government projects.