Industrial training report: International Islamic University Malaysia Kuantan Campus

As a full-time degree student of Human Resources, I need to undergo an internship training for 24 weeks in order to complete my study. I have started my internship from 12 August 2024 until 24 January 2025. For me, I have been chosen for an educational institute in International Institute Malaysia University Kuantan Campus, a well-known university for producing complementary goods which is sugar. For as long as I worked there my focus has been to do HR and administrative things such as training & development, greeting the clients, people management, event management and handling telephone. It is a surreal experience as I got the chance to be treated as permanent employees with difficult tasks. For the report, I need to analyze the organization’s strengths, weaknesses, opportunities, and threats and by mentioning it I need to come out with a recommendation. However, I need to make sure that I need to follow the rules and regulations. The strengths of T1UM are based on my observations are IIUM’s counseling had offered a variety of services and knowledgeable employees in handling cases. Meanwhile, the weakness is lack of employees in each department for daily use of their services and burnout among employees. For opportunities of this university is by collaborates with internal such as faculty to attract the crowd to join the program and increasing awareness of mental health cases among the clients make the counselors can help them. Lastly the threats are safety of employees can be affected and societal stigma about the Counseling and Career Services Department. Basically, the data or information that I gain are from the employee at HUM itself and my observation. Lastly, this internship experience helps me to explore what the real job is in the industry out there.