Industrial training report: Parkroyal A’famosa Resort Melaka

Embarking on my six-month industrial training at PARKROYAL A'Famosa Melaka Resort was a transformative journey that provided me with invaluable insights into the world of Human Resources within the hospitality industry. The resort, renowned for its luxurious blend of Peranakan heritage and modern amenities, offered a vibrant and dynamic environment for learning and growth. Throughout my training, I was deeply involved in various tasks, from administrative duties and onboarding new hires to managing specialized HR responsibilities and participating in creative projects. This hands-on experience significantly enhanced my organizational, communication, and digital skills. The resort's strengths, such as its family-friendly amenities and strategic location near KLIA International Airport, underscored the importance of catering to diverse guest needs, while the challenges of its distance from major tourist areas and communication barriers highlighted the necessity for continuous improvement and adaptation. The SWOT analysis provided key insights into the resort's operations, identifying strengths like its appealing amenities and strategic location, and weaknesses such as its remote location and communication barriers. Opportunities like the Visit Melaka Year initiatives and enhancing digital presence offer exciting prospects for growth, while threats such as economic fluctuations and increased competition for manpower pose significant challenges. My recommendations focused on leveraging strengths, addressing weaknesses, and capitalizing on opportunities to ensure sustainable growth and success. My industrial training at PARKROYAL A'Famosa Melaka Resort has, in summary, been a very enlightening experience that has reinforced my passion of hospitality and human resources. As I look to the future, I want to keep learning and growing so that I can eventually assume leadership positions in the HR industry and help create vibrant, welcoming workplaces that support both organizational success and employee well-being.