Industrial training report: Temerloh Municipal Council (MPT)

An unforgettable and enlightening 6-month industrial training covering a total of 24 weeks starting from 12 August 2024 until 24 January 2025 at the Temerloh Municipal Council (MPT) which is one of the local authorities organizations. In this internship report, I have included my updated and current resume. Besides that, it also has a MPT company profile that has been located at Temerloh which runs in line with the vision, mission and objectives that have been set to measure the level of achievement. MPT has offered their services in the application, licensing, rental, tenders and quotations, economic development and also legislation. All of the payment can be made physically at the counter, mobile counter and also online through e-services like PBTPay, eBayar, Pahanggo, JOMPAY, Bank Rakyat, Bank Simpanan Nasional and also Maybank. At MPT, I have been placed to serve in the Management Services Department, which is in the Human Resource and Organization Management Division and sometimes working and helping in the Procurement and Store Division which is both in the same department under the Management Services Department at Floor 6 of MPT. There are many experiences and knowledge that I gain supporting my career development in areas like in the good expertise in handling HRMIS systems, documentation, file labeling, registration letter, being as personal assistance, administrative staff and more. I also experience and gain many skills after serving here which are leadership skills, communication skills, teamwork, client relationship management, and also negotiation skills. I need to interact with the upper level (vertical irregularity) and the lower level (horizontal irregularity) in all the programs that are handled by my department. I need to face all of the complicated situations and this trains me to be a better person in the future and can be practised in the future next. Then, the organization chart shows that there are many departments in MPT which contribute towards organizational success. The SWOT Analysis measures the internal and external aspects which are related with the strength, weaknesses, opportunities and also threat that occurs in MPT to oversee and improve from all of the aspects and make preparation for any changes that will happen in the future. There is also a discussion on SWOT and the actual situation in the organization that can be improved and resolved further in the future. Last but not least, there are also some good recommendations from the aspect of human resource, environment conditions, technology advancement, environmental changes, social engagement, economic factors, economic conditions and also politics that can be generated and view the ideas and refer from the supervisor opinion and the expert one by referring to the articles and published journal. This industrial training has equipped me with the most valuable skills.