The development of ScanServe – smart QR-driven summons application for streamlined disciplinary case management: a step towards a smart campus / Wan Fariza Wan Abdul Rahman and Nur Athirah Su’aidah Abu Samah

Wan Abdul Rahman, Wan Fariza and Abu Samah, Nur Athirah Su’aidah (2025) The development of ScanServe – smart QR-driven summons application for streamlined disciplinary case management: a step towards a smart campus / Wan Fariza Wan Abdul Rahman and Nur Athirah Su’aidah Abu Samah. Voice of Academia (VOA), 21 (1). pp. 68-85. ISSN 2682-7840

Abstract

To create a more efficient and technologically advanced campus environment, this paper presents the development of a Smart QR-Driven Summons Application for streamlined disciplinary case management. Leveraging the Mobile Application Development Life Cycle (MADLC) as the methodology, using Android Studio and Firebase, the system is designed to automate and enhance the traditional method of issuing and managing disciplinary summons within academic institutions. The proposed solution integrates Quick Response (QR) code technology, enabling the rapid generation, distribution, and tracking of summonses via mobile devices. This innovation not only reduces the administrative burden but also minimises errors associated with manual processes. A detailed system interface is presented to illustrate the application's functionalities and user experience. To evaluate the effectiveness and usability of the application, a System Usability Scale (SUS) test was conducted, yielding positive results that underscore the potential of the application in contributing to the development of a smart campus ecosystem. The findings demonstrate the application’s capability to improve operational efficiency and user satisfaction, marking a significant step towards the digital transformation of disciplinary processes in educational institutions.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Wan Abdul Rahman, Wan Fariza
wfariza@uitm.edu.my
Abu Samah, Nur Athirah Su’aidah
2021816816@student.uitm.edu.my
Contributors:
Contribution
Name
Email / ID Num.
Advisor
Said, Roshima
roshima712@uitm.edu.my
Chief Editor
Ismail, Junaida
junaidaismail@uitm.edu.my
Subjects: T Technology > T Technology (General) > Technological change
T Technology > T Technology (General) > Technological change > Technological innovations
Divisions: Universiti Teknologi MARA, Kedah > Sg Petani Campus
Journal or Publication Title: Voice of Academia (VOA)
UiTM Journal Collections: UiTM Journals > Voice of Academia (VOA)
ISSN: 2682-7840
Volume: 21
Number: 1
Page Range: pp. 68-85
Keywords: Smart campus, summons management, QR-driven
Date: 2025
URI: https://ir.uitm.edu.my/id/eprint/114268
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