Industrial training report: CMH Specialist Hospital / Nurul Ain Natasha Marzuki

This report focuses on a six-month internship conducted during the year between August 12, 2024 and January 24, 2025, at CMH Specialist Hospital in Seremban, Negeri Sembilan. As this was an internship, a vital prerequisite of the Human Resource Management (HRM666) course, thereby satisfying a qualification criteria for a Bachelor’s degree in Human Resource Management. This internship had a goal to juxtapose the theories learned in a classroom to what it looks like when put to practice with a professional workplace. During the internship, the intern had participated in a variety of tasks and responsibilities in the Human Resource Department. The hands-on experience covered various critical functions of human resources such as recruiting and selection processes, employee relations, compensation and benefits administration, performance management, training and development programs, and so on. Through these experiences, the trainee learned the fundamentals of a Human Resource Department while gaining knowledge of terms such as labour practices, workplace laws, compliance, reductions in force (RIF), and headcount planning activities. This report also includes a SWOT analysis, which studies the strengths, weaknesses, opportunities, and threats or challenges of the sector. This analytical scheme was applied to analyse CMH Specialist Hospital's strengths and weaknesses, as well as external elements that could impact its operational effectiveness. Ultimately, the results from this analysis provide valuable soundings of the hospital’s competitive space, pointing to important areas for organizational improvement and strategic development. Such an assessment also reflects on the hospital’s competencies in managing its staff, training programs, and policy implementation while tackling upcoming challenges some of which are dictated by the broader industry as a whole or changes in regulations. The internship was a valuable learning opportunity for the trainee, promoting professional growth, technical skill-building, and improved adaptability in a fast-paced workplace He engaged himself in practical HR functions to develop critical thinking, problem-solving, and decision-making skills a prerequisite for a successful career in HR Management. Connecting with challenges in different environments also allowed for strengthening communication, teamwork, and leadership skills.