S.L. Automobile Sdn Bhd / Nurshuhadah Anuar

My memorable and enlightening 6-month industrial training began here at S.L. Automobile Sdn Bhd as an administrative intern. The key contents of this report are student’s profile, company’s profile, training reflection, SWOT analysis, discussion and recommendation and also conclusion. This report began with the student’s profile which is an updated resume of Nurshuhadah Binti Anuar and the company’s profile that include the company’s details, background, organizational chart and also products and services offered by the company. S.L. Automobile Sdn Bhd is an authorized dealer of Perodua that sells Perodua’s car products including Axia, Bezza, Myvi, Ativa, Alza and Aruz. The company also provides services like customer service, vehicle registration and ownership and delivery car service. As an administrative intern at S.L. Automobile Sdn Bhd, I was assigned to handle a range of tasks like financial record-keeping using Financio software, updating customer insurance and managing the booking process through Perodua booking system. I also handle document preparation by utilizing tools like Microsoft Excel, WonderShare, and email platforms. This internship has provided me valuable experience in the real world of working environment which has helped in enhancing both my technical skills and also soft skills. Through my internship, I have identified SWOT analysis for S.L. Automobile Sdn Bhd and have provided a detailed discussion for each category of SWOT. I also have provided recommendations for each category of SWOT that the company can do in order to improve customer satisfaction, operational efficiency and competitive positioning in the market. Overall, my internship journey at S.L. Automobile Sdn Bhd is enjoyable and has provided me with skills that I believe will come in handy as I pursue my career goals. This experience has provided me a better understanding of organizational dynamics and has provided me an opportunity for me to contribute in achieving the company’s goals.