Chapter 5 (effective customer service) : strategies to improve alumni engagement at UiTM Sarawak / Nur Asfa Arissa Abdul Mutalif

Abdul Mutalif, Nur Asfa Arissa (2023) Chapter 5 (effective customer service) : strategies to improve alumni engagement at UiTM Sarawak / Nur Asfa Arissa Abdul Mutalif. Homecoming Alumni 2023 (4): 5. p. 23.

Abstract

Alumni engagement plays a crucial role in the success and reputation of any educational institution. Universiti Teknologi MARA (UITM) Sarawak recognizes the significance of nurturing a strong and active alumni network. By fostering meaningful connections with alumni, the university can leverage their expertise, build collaborations, and enhance its overall standing. Establishing clear and consistent communication channels is essential for effective alumni engagement. UITM Sarawak can utilize various platforms such as social media, email newsletters, and an alumni website to provide updates on university initiatives, events, and achievements. Regular communication ensures alumni stay connected with the institution and encourages their active participation.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Abdul Mutalif, Nur Asfa Arissa
2021110375
Contributors:
Contribution
Name
Email / ID Num.
Chief Editor
Jack, Suriani
UNSPECIFIED
Subjects: L Education > L Education (General) > Periodicals. Societies
L Education > LG Individual institutions > Asia > Malaysia > Universiti Teknologi MARA > Sarawak
Divisions: Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Business and Management
Journal or Publication Title: Homecoming Alumni 2023
Number: 4
Page Range: p. 23
Keywords: effective customer service, alumni engagement, UiTM Sarawak
Collections: UiTM Sarawak Publication
Date: October 2023
URI: https://ir.uitm.edu.my/id/eprint/113845
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