Abstract
I started my wonderful and enlightening six-month industrial training with Yong Ming Marketing, a plastic production business in Kuantan, Pahang. I was excited to use my knowledge and abilities in a practical situation as an Office Administration major. I made a point of highlighting the skills that would help me in the position of office administration intern on my resume while I was searching for an internship. I choose Yong Ming Marketing because it provided me with appropriate experience, but it also allowed me to work in another environment, away from my family, and with a friend who was also an intern at the same company. Following this choice helped in my professional and personal development. When I started there, I was put in charge of the office team and given a variety of administrative duties, including managing paperwork, filing, and helping walk-in clients. Through this training, I gained essential interpersonal and customer service skills that were useful while working with coworkers and customers alike. I was able to improve my organizational skills and multitasking efficiency in this work, which will help me in my future career. Similar to other businesses, Yong Ming Marketing analyses its position in the market using a SWOT analysis. The company’s key strength lies in its ability to offer attractive wage packages and ability to maintain strong and long-term client relationships. Employee satisfaction and the preservation of the company's reputation will result from doing this. For the weaknesses, it is a dependence on a small number of key clients and utilizing services from third parties. In order to address these issues, this business should concentrate on small and mediumsized customers and acquire its own fleet of vehicles and drivers. The opportunities that have in this company will increase economic growth on business and society also will will exposed employees to learning from various cultures. Other than that, the threat which is environmental sustainability issues and fierce competition in the sector. In this situation, the business should be aware of the danger to maintain a positive reputation. Last but not least, I had a great time working as an intern for this company since I got to know a lot of people who were willing to share their knowledge with me about the workplace.
Metadata
Item Type: | Monograph (Industrial Training) |
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Creators: | Creators Email / ID Num. Jumali, Khairun Nisa 2022864392 |
Contributors: | Contribution Name Email / ID Num. Advisor Muthusamy, Geetha UNSPECIFIED |
Subjects: | L Education > LC Special aspects of education > Types of education > Professional education > Interns. Internship programs L Education > LG Individual institutions > Asia > Malaysia > Universiti Teknologi MARA > Melaka L Education > LG Individual institutions > Asia > Malaysia > Universiti Teknologi MARA |
Divisions: | Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus > Faculty of Office Management and Technology |
Keywords: | Industrial training; Internship; Yong Ming Marketing |
Date: | 2025 |
URI: | https://ir.uitm.edu.my/id/eprint/113836 |