Abstract
My industrial training experience at Muzil Maju Sdn. Bhd., a trusted recruitment and support center for e-hailing drivers in Malaysia, provided me with invaluable exposure to the industry. Established in 2016 as an official recruitment agent for e-hailing platforms like Grab, the company has since expanded its services to include Bolt Malaysia, where it operates as an official recruitment agent under the name "Scout." From 12 August 2024 to 24 January 2025, I participated in a range of hands-on activities such as managing driver registrations for Bolt Malaysia, handling documentation, and creating digital marketing campaigns. Muzil Maju’s commitment to excellence in the e-hailing sector created an inspiring and practical environment where I honed my technical and interpersonal skills During this period, I undertook significant tasks such as organizing driver data using Google Sheets, updating FormStack records, and overseeing PSV license applications. Designing social media content to attract new drivers enhanced my creativity and strategic thinking, while ensuring regulatory compliance strengthened my confidence in using digital tools. This experience also emphasized the importance of clear communication and teamwork, complemented by tangible benefits like a monthly allowance and exposure to real-world challenges in the gig economy. The knowledge and skills gained have prepared me to excel in future professional settings and provided a deeper understanding of the dynamic nature of the e-hailing industry.
Metadata
Item Type: | Monograph (Industrial Training) |
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Creators: | Creators Email / ID Num. Ahmad Fushari, Ahmad Fahmi 2022898546 |
Contributors: | Contribution Name Email / ID Num. Advisor Yacob, Norzahidah UNSPECIFIED |
Subjects: | L Education > LC Special aspects of education > Types of education > Professional education > Interns. Internship programs L Education > LG Individual institutions > Asia > Malaysia > Universiti Teknologi MARA > Melaka L Education > LG Individual institutions > Asia > Malaysia > Universiti Teknologi MARA |
Divisions: | Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus > Faculty of Business and Management |
Keywords: | Industrial training; Internship; Muzil Maju Sdn. Bhd |
Date: | 2025 |
URI: | https://ir.uitm.edu.my/id/eprint/113753 |