Job stress as perceived by staffs of Majlis Amanah Rakyat (MARA) Kuching / Siti Noraza Ali

For better understanding for this study, the writer will in this chapter make an attempt to review several important literatures. Numerous surveys and studies confirm that occupational pressures and fears are the leading source of stress and these have steadily increased over the past few decades. National Institute for Occupational Safety and Health (NIOSH) report that was obtained in the 1999 cites that the nature of work is changing at whirlwind speed. Perhaps now more than ever before, job stress poses a threat to the health of workers and, in turn, to the health organizations. Percentage of workers who report their job is very extremely stressful is 40% (Survey by North western National Life). Percentage of workers who report that they are often or very often burned out or stressed by their work is 26% (Survey by The Families and Work Institute). Percentage of workers who report they feel quite a bit or extremely stressed at work is 29% (Survey made by Yale University).