Industrial training report: Majlis Perbandaran Kuala Selangor / Aqilah Husna Shah Rullnizam

This report outlines my internship experience at the Department of Development and Planning, Majlis Perbandaran Kuala Selangor (MPKS), from August 12, 2024, to January 24, 2025, as part of my academic requirements for a Bachelor’s degree in Business Administration (Hons.) Finance at UiTM Kampus Bandaraya Melaka. My supervisor at MPKS was Puan Umi Zuhirah binti Ramlan, and I was also guided by my academic supervisor, Miss Amirah Hazimah Binti Borhanordin, throughout the process. The Kuala Selangor Municipal Council (Majlis Perbandaran Kuala Selangor - MPKS) is a local government authority responsible for the administration, development, and maintenance of Kuala Selangor. The Planning Development Department, where I am assigned for my internship, focuses on managing land use planning, processing development applications, and ensuring compliance with planning regulations. The department plays a key role in urban development by overseeing zoning, infrastructure projects, and sustainable planning initiatives that align with MPKS’s vision for structured and balanced growth. During my time at MPKS, I was involved in a variety of tasks. This hands-on experience allowed me to gain a comprehensive understanding of the administrative aspects of municipal operations and how various departments collaborate to achieve development goals. Additionally, it enhanced my skills in project management, time management, and the importance of clear and effective communication in a professional environment. Additionally, a SWOT analysis was conducted to evaluate the strengths, weaknesses, opportunities, and threats related to the MPKS department's operations. The analysis identified areas for improvement, such as the need for better interdepartmental communication and more efficient project management practices. Overall, this internship has provided me with valuable professional skills, expanded my knowledge of urban development, and prepared me for future challenges in my career. The mentorship and exposure to real-world practices have significantly contributed to my personal and professional growth.